Terms of service

Terms of Service

Welcome to Velvet Reign

These Terms of Service ("Terms") govern your use of the website located at velvetreign.com (the "Site") and any related services provided by Velvet Reign. By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing or using the Site, you confirm that you are at least 18 years old or have the consent of a legal guardian to use the Site. Your use of the Site is subject to these Terms, our Privacy Policy, and all other applicable laws and regulations.

2. Use of the Site

You agree to use the Site solely for lawful purposes and in compliance with these Terms. You are prohibited from:

  • Using the Site in any way that breaches applicable laws or regulations.
  • Interfering with or disrupting the Site’s functionality.
  • Attempting to gain unauthorized access to any part of the Site.
  • Using the Site for fraudulent or deceptive purposes.

3. Products and Services

3.1 Product Descriptions:

We make every effort to ensure that the descriptions, images, and pricing of our products are accurate. However, slight variations may occur, and we do not guarantee that product descriptions or content on the Site are free from errors.

3.2 Availability:

All products listed on the Site are subject to availability. We reserve the right to limit quantities of any product, discontinue products, or cancel orders at our discretion.

3.3 Pricing:

Prices for our products are subject to change without notice. Any errors in pricing will be corrected, and affected orders may be canceled or revised at our discretion.

4. Orders and Payments

4.1 Order Acceptance:

By placing an order, you agree that:

  • All information you provide is accurate and complete.
  • You are authorized to use the payment method provided. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.

4.2 Payment:

Payment must be made at the time of purchase. Accepted payment methods include credit/debit cards, UPI, and other payment gateways mentioned on the Site.

4.3 Cancellation Policy:

Orders can only be canceled for COD (Cash on Delivery) purchases, provided the order has not been dispatched. All prepaid orders are final and non-refundable.

5. Returns and Refunds

Please refer to our Return and Exchange Policy for detailed information on returns, refunds, and exchanges.

6. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, videos, and software, is the property of Velvet Reign or its licensors and is protected by copyright, trademark, and other intellectual property laws. You are prohibited from reproducing, distributing, modifying, or exploiting any content from the Site without prior written consent from Velvet Reign.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Velvet Reign is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site or services.
  • Velvet Reign’s total liability for any claims under these Terms shall not exceed the amount paid by you for the product or service giving rise to the claim.

8. User Accounts

If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials. Velvet Reign is not responsible for any unauthorized access to your account or any resulting loss or damage.

9. Third-Party Links

The Site may contain links to third-party websites or services. Velvet Reign is not responsible for the content, accuracy, or practices of these third-party sites and does not endorse them.

10. Termination

We reserve the right to terminate or suspend your access to the Site at our sole discretion, without prior notice, for any conduct that we believe violates these Terms or is harmful to Velvet Reign or other users.

11. Indemnification

You agree to indemnify and hold harmless Velvet Reign, its affiliates, employees, and partners from any claims, damages, or expenses (including legal fees) arising from your use of the Site or breach of these Terms.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts located in [City, State].

13. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

14. Contact Us

For any questions or concerns about these Terms, please contact us at:

Velvet Reign
Email: ordersupport@velvetreign.com
Phone: +91 99677 16496
Hours: Monday-Saturday, 11:00 AM - 7:00 PM

By using our Site, you acknowledge that you have read, understood, and agree to these Terms of Service.